When depositing in cash insist the teller record the deposit amount as the exact unique deposit amount as detailed on the [Ezybonds] - Bank Deposit Pending Instructions email, even if your payment is the rounded up equivalent. 

eg. you pay $10.10 when the unique deposit amount is $10.07, insist that the teller records the deposit as $10.07.

The UNIQUE DEPOSIT AMOUNT is essential for identification and automatic allocation of the funds to your Ezyaccount.